Kaiser Permanente nurses say technology is making their jobs — and patient care — worse
Call center nurses at the health giant said workplace surveillance tools and AI prioritize speed and cost savings over quality and safety.
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Your medical provider might be recording your mental health care visits
Mental health providers are increasingly using AI technology to record conversations, raising privacy concerns among patients and practitioners.
California colleges spend millions on faulty AI systems: 'The chatbot is outdated’
Community colleges are spending millions on AI-powered chatbots that students say often give inaccurate answers. Many might see upgrades this year.
Mamdani to kill the NYC AI chatbot we caught telling businesses to break the law
New York mayor says terminating the ‘unusable’ bot will help close a budget gap